Privacy Policy

VastMap (Shenzhen) Digital Technology Co., Ltd. collects and uses information needed to operate Avanovo, process orders, provide customer support, prevent fraud, and improve the shopping experience.

By using this storefront, creating an account, placing an order, or contacting support, you may provide personal information that is handled according to this policy.

We may collect contact details, shipping and billing addresses, account credentials, order history, payment status, support messages, preferences, and communications with us.

We may also collect device and usage data such as IP address, browser type, pages viewed, referral source, approximate location, diagnostics, and cookie identifiers.

Payment card details are handled by payment providers and are not stored by this storefront unless a provider explicitly offers a secure tokenized method for future transactions.

We may receive payment status, fraud review signals, billing details, and transaction references from payment providers so we can complete, cancel, refund, or support an order.

We use customer information to fulfill orders, manage accounts, provide support, send transactional messages, prevent abuse, detect fraud, keep the storefront secure, and improve products and services.

If marketing messages are enabled, we use consent and unsubscribe controls where required by applicable law.

We may use cookies, pixels, local storage, analytics tools, and similar technologies to keep the cart working, remember preferences, measure site performance, understand shopping behavior, and improve advertising where enabled.

Browser settings may let you block or delete cookies, but some storefront features may not work correctly without essential cookies.

We share information with service providers that help operate the store, including payment processors, fulfillment partners, shipping carriers, hosting providers, analytics providers, fraud prevention vendors, and customer support tools.

We may also disclose information when required by law, to protect rights and safety, to enforce our terms, or as part of a business transfer such as a merger, acquisition, or reorganization.

We retain personal information for as long as needed for orders, accounts, legal obligations, fraud prevention, accounting, dispute handling, and legitimate business operations.

We use administrative, technical, and organizational safeguards designed to protect customer information, but no online service can guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information.

To make a privacy request, contact [email protected]. We may need to verify your identity before completing the request.

This storefront is intended for adults and is not directed to children. We do not knowingly collect personal information from children where parental consent is required by law.

If you believe a child has provided personal information, contact [email protected] so we can review and delete it where appropriate.

We may update this policy from time to time. The latest version will be posted on this page with the updated date.

For privacy questions, contact [email protected].