FAQ

Yes. You can place an order as a guest. Creating an account helps you view order history and save addresses for future checkout.

Shipping methods, estimated delivery windows, and costs are calculated during checkout after you enter the delivery address and before payment.

Order processing begins after payment authorization and order review. Processing and transit estimates may vary by inventory status, shipping method, destination, and carrier conditions.

Contact [email protected] as soon as possible. Address changes are not guaranteed once an order has entered fulfillment or shipped.

Email [email protected] with your order number, the item you would like to return, the reason for return, and photos if the item arrived damaged or incorrect.

Wait for return instructions before sending anything back.

Approved refunds are issued after the return is received and inspected. Payment providers, banks, card issuers, and wallets may take additional time to post the refund.

Contact [email protected] promptly with your order number and clear photos of the item, packaging, shipping label, and issue so we can review the case.

Review the Shipping, Returns, Privacy Policy, and Terms of Use pages for the current policy details that apply to orders and storefront use.